Fraudsters sometimes impersonate tour operators, hotels, airlines, or other travel providers in an attempt to obtain personal or payment information. Therefore, always be cautious if you receive an unexpected message via SMS, WhatsApp, email, or other messaging apps requesting information or asking you to make a payment.
What should you look out for?
- Be cautious if you are asked to provide credit card details, payment information, or personal data via SMS, WhatsApp, email, or any other messaging app.
- Do not click on links in messages from senders you do not trust or messages you were not expecting.
- Always verify that a message has been sent by an official and legitimate sender.
- Never share payment details or personal information through a link in an unexpected message.
What should you do if you are unsure?
- Contact your tour operator, accommodation provider, or airline directly using their official contact details.
- Always verify information through the organization's official website or app
- Report suspicious messages to the relevant organization.
Have you already shared your details?
If you have entered payment or credit card details through a link in a message, contact your bank or credit card provider as soon as possible for advice and assistance.
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