A preference is a request you can select during the booking process. We do our best to meet special requests, but this depends on the accommodation’s cooperation. Please note that preferences cannot be guaranteed.
We can request an essential requirement for medical reasons. For example, if you have difficulty walking, we can ask for a ground-floor room. A medical certificate may be required. There is no cost for requesting an essential requirement. If you need one, please contact us. We will forward the request to the accommodation and inform you if it is confirmed.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article
Questions about the same subject
Related questions
Haven't you found your answer?
WhatsApp or call us!
WhatsApp us at +442031708206. You can also call us at the same number, but please be aware of longer waiting times.
Opening hours :
Monday till Friday: 08:30-17:00
Saturday & Sunday: closed
Social Media
Ask your question via a DM on our socials, and during openings hours we will respond to your message.
Opening hours:
Monday till Friday: 08:30-17:00
Saturday & Sunday: closed
Send us an email
You can help us by sending your email through our contact form. Please allow for a few days processing time, depending on the workload.