How does the transfer work on arrival and departure?

Transfer on arrival at your holiday destination

When you arrive at the airport, you’ll be warmly welcomed at most destinations by our Sunweb guides or a local representative.

They’ll let you know exactly which bus will take you to your accommodation.

Travelling with a smaller group? You might travel by shuttle bus instead.
We do everything we can to keep your waiting time at the airport as short as possible.

Two days before departure, you’ll receive an email with useful tips and information about your destination, so you’ll know what to expect at the airport.

Curious about the transfer time? You can easily find it on our website, under the ‘Transport’ tab on your chosen accommodation page.

Transfer on departure from your holiday destination

Around 24 hours before your return flight, you’ll receive information about the pick-up time and location for your transfer bus. You can find this in My Sunweb and in the Sunweb app.

Can’t find it or unsure where to look? No worries, our digital guides are happy to help. Their contact details are also in My Sunweb and the app.

Travelling with a smaller group? Then your transfer to the airport may be by shuttle bus.