How does the transfer work on arrival and departure?

Modified on Mon, 14 Sep at 8:50 AM

Transfer on arrival at your holiday destination

When you arrive at the airport, you’ll be warmly welcomed at most destinations by our Sunweb reps or a local representative. They’ll let you know exactly which bus will take you to your accommodation.

Travelling with a smaller group? You might travel by shuttle bus instead. We do everything we can to keep your waiting time at the airport as short as possible.

Two days before departure, you’ll receive an email with useful tips and information about your destination, so you’ll know what to expect at the airport. One day before departure you'll find arrival instructions in My Sunweb and in the Sunweb app.

Curious about your transfer duration? You can easily find it on our website. On your accommodation page, go to the 'Travel Information' tab and select 'Flight Information'.

Transfer on departure from your holiday destination

One day before departure, from 2:00 PM onwards, your transfer pick-up time and pick-up location will be available in My Sunweb and the Sunweb app. If you have notifications enabled in the app, you'll receive a notification as soon as this information becomes available.


If your transfer pick-up details change, don’t worry, we’ll notify you.


Can’t find your transfer information or unsure where to look? No worries, our digital guides are happy to help. Their contact details are also in My Sunweb and the app.

Travelling with a smaller group? Then your transfer to the airport may be by shuttle bus.


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