Whether you can get compensation depends on different factors. The rules are part of European law. You can find the most up-to-date information on this website.
How do I request compensation?
If you think you have the right to compensation, you can request it directly from the airline you flew with. Most airlines have a form or contact option for this on their website.
Please keep these important tips in mind:
- Submit the form for each person: Many airlines do not accept group requests per booking, even if that seems possible. If you submit it per booking, your claim might be refused.
- Choose the correct form: Sometimes there are separate forms for EU compensation and for extra costs (like food or hotel stays).
- Flying from or to a country outside the EU? For example, Turkey or Egypt? Then EU rules do not apply to both flights. Still, we recommend always submitting a claim to the airline.
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