Yes, if you have booked a self-drive holiday it is possible to cancel your booking free of charge within 3 days after you booked your holiday. Please note that your departure date must be outside 10 weeks before departure.
Example: if you booked your holiday on Monday, you can cancel your booking free of charge until Thursday 11:59 PM.
Sunweb does not offer free cancellation on:
- Bookings made within 10 weeks before departure
- Flight packages
The statutory right of withdrawal does not apply to holidays booked with Sunweb, as these concern accommodation and transport services to be provided on a specific date or during a specific period. However, if you have made a booking from Sunweb's offerings via our website or Contact Center, you have the option to cancel your booking free of charge within the aforementioned period, provided your holiday meets the above conditions.
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