What are the cancellation conditions of cruise holidays?

Each cruise line has its own cancellation conditions. These cancellation conditions are not the same as Sunweb's general conditions and apply when purchasing a cruise holiday.

The cancellation conditions per cruise line can be found in the overview below. Did you also book flights via Sunweb? Then you also pay 100% cancellation costs for the flight.

Celebrity Cruises

For cruises up to 4 nights

Up to 75 days before departure: 0% cancellation charges (not applicable with non-refundable bookings)

74 to 61 days before departure: 50% of the travel sum

60 to 31 days before departure: 75% of the travel sum

Less than 31 days before departure and no-show: 100% of the travel sum

For cruises of 5 nights and longer

Up to 90 days before departure: 0% cancellation charges (not applicable with non-refundable bookings)

89 to 75 days before departure: 25% of the travel sum

74 to 61 days before departure: 50% of the travel sum

60 to 31 days before departure: 75% of the travel sum

Less than 31 days before departure and no-show: 100% of the travel sum

Costa Cruises

All cruises (excluding World cruises)

Up to 45 days before departure: £50 per person

44 to 30 days before departure: 25% of the travel sum

29 to 15 days before departure: 50% of the travel sum

14 to 6 days before departure: 75% of the travel sum

Less than 6 days before departure: 100% of the travel sum

World cruises

Up to 270 days before departure: 15% of the travel sum

269 to 90 days before departure: 25% of the travel sum

89 to 30 days before departure: 50% of the travel sum

29 to 10 days before departure: 75% of the travel sum

Less than 10 days before departure: 100% of the travel sum

‘Last Chance’-fare

100% cancellation fee applies, regardless of the time of cancellation.

Cunard

The Cunard Fare and Early Saver-fare

Up to 91 days before departure: deposit amount

Between 90 and 57 days before departure: 50% of the travel sum

Between 56 and 42 days before departure: 60% of the travel sum

Between 41 and 16 days before departure: 75% of the travel sum

Between 15 and 6 days before departure: 90% of the travel sum

From 6 days before departure and no-show: 100% of the travel sum

Saver-fare

100% costs from the booking date.

MSC Cruises

Cruises up to 14 nights (excluding Yacht Club)

Up to 60 days before departure: 30% of the travel sum

59 to 22 days before departure: 40% of the travel sum

21 to 15 days before departure: 60% of the travel sum

14 to 6 days before departure: 80% of the travel sum

Less than 6 days before departure and no-show: 100% of the travel sum

Cruises of 15 nights and longer (excluding Yacht Club and World cruises)

Up to 90 days before departure: 30% of the travel sum

89 to 52 days before departure: 40% of the travel sum

51 to 35 days before departure: 60% of the travel sum

34 to 15 days before departure: 80% of the travel sum

Less than 15 days before departure and no-show: 100% of the travel sum

YACHT CLUB bookings (excluding World Cruises)

Up to 120 days or more before departure: 30% of the travel sum

119 to 90 days before departure: 35% of the travel sum

89 to 60 days before departure: 40% of the travel sum

59 to 30 days before departure: 60% of the travel sum

29 to 15 days before departure: 80% of the travel sum

Less than 15 days before departure and no-show: 100% of the travel sum

World cruises 2024 & 2025

Up to 60 days before departure: 15% of the travel sum

59 to 10 days before departure: 75% of the travel sum

Less than 10 days before departure and no-show: 100% of the travel sum

P&O Cruises

Bookings with the Select Price- and Early Saver-fare

Up to 91 days before departure: deposit amount

Between 90 and 57 days before departure: 50% of the travel sum

Between 56 and 42 days before departure: 60% of the travel sum

Between 41 and 16 days before departure: 75% of the travel sum

Between 15 and 6 days before departure: 90% of the travel sum

From 6 days before departure and no-show: 100% of the travel sum

Saver-fare

100% costs from the booking date.