I cancelled my holiday. When will I get my money back?

Modified on Thu, 7 Sep, 2023 at 2:18 PM

If the cancellation costs are lower than the total price of the holiday, we will refund the overpaid amount to your bank account within 14 working days.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article

Questions about the same subject

Related questions

Haven't you found your answer?

WhatsApp or call us!

WhatsApp us at +442031708206. You can also call us at the same number, but please be aware of longer waiting times.


Opening hours :

Monday till Friday: 08:30-17:00

Saturday: 09:00-16:00

Sunday: closed


Check for special opening hours

Social Media

Ask your question via a DM on our socials, and during openings hours we will respond to your message.


Opening hours:

Monday till Friday: 08:30-17:00

Saturday: 09:00-16:00

Sunday: closed


Check for special opening hours

Send us an email

You can help us by sending your email through our contact form. Please allow for a few days processing time, depending on the workload.